As soon as payment is received and cleared for the products, we are able to dispatch the order via Royal Mail or courier offering first class postage for £3.95 per order or free shipping for orders over £40. We aim to dispatch your products within 2 working days after receiving payment for UK orders however during busy times this may be longer.
Click and Collect
There is also the option to buy online and collect your order directly from us for free. Our shop address is:
And Sew On Fabrics
Unit 12a Blake House Craft Centre
Items lost in transit
Orders sent via Royal Mail are subject to Royal Mail terms. Parcels are not considered lost/ missing by the Royal Mail until 15 working days after the sending date for UK orders. We are therefore unable to resend or refund for orders lost in transit until 15 working days after the order sending date. If the address you provide us with is incorrect and your order does not reach you as a consequence, we will not be responsible for the cost of re-sending your order.
If you encounter any problems please contact us directly so that we can resolve them. Please contact us should you wish to see a copy of the terms and conditions imposed by the courier used for your order.