Terms and Conditions

Please check your basket and details before submitting an order. If a mistake has been made on an order after the order has been submitted and paid, please contact us as quickly as possible at info@andsewonfabrics.com or 01376 346 532.

Contract

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Once your order is placed, you will receive confirmation of the order via email as well as a notification when the order is dispatched. We aim to get your order dispatched within 2 working days. For more detailed delivery information, please see our delivery information page.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible.

Delivery

As soon as payment is received and cleared for the products, we are able to dispatch the order via Royal Mail or courier depending on the weight of your order. We aim to dispatch your products within 2 days of payment for UK orders however during busy times this may be longer.

Delivery prices vary depending on the weight of your order. You will be notified of the delivery charges when you place your order. Delivery charges are subject to change however we always aim to be competitive and accurate with our shipping costs.

There is also the option to buy online and collect your order directly from us. Our shop address is:

And Sew On Fabrics
Unit 12 Blake House Craft Centre
Blake End
Rayne
Essex
CM77 6SH

Price

Prices are quoted in UK pounds sterling.

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Payment

Payment is taken via this website using PayPal and Credit or Debit Card. If you’d rather pay over the phone or via cheque, please get in contact to place your order.

No goods shall be dispatched until full payment has been received by And Sew On Fabrics. This also includes Click and Collect orders – orders must be fully paid via the website before they can be collected.

Products

And Sew On Fabrics updates the products on the website regularly and tries to ensure that an accurate stock inventory is displayed. If for any reason the products are unavailable or we are unable to supply them to you, we will notify you as soon as possible. If we cannot supply the product then we will refund you for the amount.

Images and descriptions of the products on www.andsewonfabrics.com are as accurate as possible however due to computer/device display, colours may vary from those images.

Promotional codes

Promotional codes offered by And Sew On Fabrics are at our discretion and are valid until the date stated by And Sew On Fabrics. Only one promotional code can be redeemed per order.

Privacy and Data Policy

Our privacy policy, which sets out how we will use your information, can be found at www.andsewonfabrics.com/privacy-policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Returns

You have the right to cancel a contract within 14 days from when you receive the product. You must inform And Sew On Fabrics of your decision to cancel clearly in writing.

We will refund the full cost of the order or part of the cost if only part of the order is cancelled. Refunds are made within 14 days after we receive the product returned by you, provided it’s returned in the original condition.

If the products were faulty in any way then you can choose whether to have the cost refunded or the products replaced.

To notify us of a cancellation request, please write to info@andsewonfabrics.com or And Sew On Fabrics, Unit 12 Blake House Craft Centre, Blake End, Rayne, Essex, CM77 6SH.

You will have full responsibility of the products until they are returned to us. Please retain your proof of postage.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Contacting Us

Please contact us if you would like help with your order, more information about a product or the website, to provide any feedback or to ask any questions.

To contact us, use the details below:

info@andsewonfabrics.com

01376 346 532

And Sew On Fabrics
Unit 12 Blake House Craft Centre
Blake End
Rayne
Essex
CM77 6SH

 

Any contract for your purchase of goods and services from And Sew On Fabrics is governed by the Law of England and Wales, and you agree that such contract will be subject to the non exclusive jurisdiction of the England and Wales courts.

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